Crowne Plaza London Docklands Hotel

Royal Victoria Dock, London, United Kingdom, E16 1AL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza London Docklands Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Steam bath

Jacuzzi

Verified Reviews:

  • Bar was quite popula - Dinner was good - 2 hours to get there from heathrow
  • Swimming pool - Unisex jacuzzi - Short walk from the station - Shuttle bus
  • Staff at reception were quite efficient - Living room was quite large - Room service was ok
  • Staff are great - Prices are reasonable - Restaurant is expensive
  • Comfortable rooms with tea coffee - Gym is reasonable - Hotel is modern, clean, and stylish

Overview

Crowne Plaza London Docklands Hotel is a 4-star stylish property with comfortable rooms at a short distance from Island Gardens, Lyceum Theatre and Brick Lane Music Hall. Residing in a 6-story building, the hotel was opened in 2003 and renovated in 2007.

The hotel is in the central location just near Canning Town subway station. There are a stadium, restaurants and bars in the area.

Crowne Plaza London Docklands Hotel offers a panoramic view to its guests.

Royal Victoria city rail is 200 meters away from the hotel. A mere 5 minutes’ drive from London City.

Rooms

This property comprises 210 rooms featuring Comfort Guest Room, Spacious Guest Room and Executive Double Room with a mini-refrigerator, TV, individual climate control, free Wi-Fi and coffee/tea makers. Some rooms overlook the city center. This rooms have carpet floor and red furniture.

Eat & Drink

The restaurant serves international dishes. The Contemporary bar features a terrace and lounge chairs for guests' comfort and offers beers and wines. Guests can dine at Caribbean Scene and Docklands Bar & Grill located within a 5-minute walk of the property.

A full english breakfast is served at the price of GBP 18.40 per person per night. 

Services

Crowne Plaza London Docklands Hotel provides guesets with valet parking, 24-hour reception and free shuttle bus service.

Relax

Offering a wellness center, a hot tub and a sauna as well as Turkish steam bath, beauty therapy and stone massage, the hotel ensures a pleasant stay. Active guests will benefit from aerobics classes, a gym and pilates classes available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site at GBP 18 per day.

The personnel at the hotel speaks English, German, French, Spanish, Italian, Dutch, Czech, Hungarian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi.

Year renovated:   2007.  Number of floors:   6.  Number of rooms:   210.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Carte blanche
  • Ice machine

Sports & Fitness

  • Tennis court
  • Golf course
  • Tennis

Services

  • City shuttle service
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge area
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services

Leisure facilities

  • Indoor heated swimming pool
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Reflex massage

Room view

  • River view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Connecting rooms
  • Dressing area
  • Rooftop terrace
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Hair dryer
  • Bathrobe

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Crowne Plaza London Docklands Hotel London location
Show big map »

Hotel Address:

Royal Victoria Dock, London, United Kingdom, E16 1AL

Get directions
City Center
  • London
    10.2 km
Airports
Train Stations
  • Woolwich Arsenal
    4.0 km
  • Blackheath station
    4.8 km
Underground stations
  • North Greenwich
    1.5 km
  • Canning Town
    1.1 km
  • Bus stop
    1.6 km
Restaurants
  • Caribbean Scene (cuisine: Caribbean)
    70 m
  • Airline Cafe & Diner
    90 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    6
  • Number of rooms:
    210

Hotel Awards

UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Rooms and availability

Crowne Plaza London Docklands photos Room
One King Bed Executive
Bed type: King-size bed or Double beds
Size: 29 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

1 king bed. No smoking.

Room facilities
    Crowne Plaza London Docklands photos Room
    Superior Room
    Bed type: King-size bed
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    1 or 2 beds.

    Room facilities
      Crowne Plaza London Docklands photos Room
      One King Bed Executive
      Bed type: King-size bed or Double beds
      Size: 29 m²
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      1 king bed. Smoking room.

      Room facilities
        1 King Bed Junior Suite
        Check Prices
        — Less information+ More information

        1 king bed. Desk. No smoking room.

        Crowne Plaza London Docklands photos Room
        1 King Bed Executive Suite
        Bed type: King-size bed
        Size: 58 m²
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        1 king bed. Desk. No smoking room.

        Room facilities

          How to reach hotel

          hotel Crowne Plaza London Docklands Hotel London location
          Show big map »

          Hotel Address:

          Royal Victoria Dock, London, United Kingdom, E16 1AL

          Get directions
          City Center
          • London
            10.2 km
          Airports
          Train Stations
          • Woolwich Arsenal
            4.0 km
          • Blackheath station
            4.8 km
          Underground stations
          • North Greenwich
            1.5 km
          • Canning Town
            1.1 km
          • Bus stop
            1.6 km
          Restaurants
          • Caribbean Scene (cuisine: Caribbean)
            70 m
          • Airline Cafe & Diner
            90 m
          Hotel information
          • Check-in:
            from  12 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            6
          • Number of rooms:
            210

          Hotel Awards

          UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in United Kingdom

          Use Badge

          Crowne Plaza London Docklands Location

          Legend
          • Current hotel
          • Hotels nearby
          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          Convention centers

          Amusement

          • Gala Bingo - 1.3 km

          Parks

          • The O2 Arena - 1.4 km

          Transport

          • Emirates Air Line - Greenwich Peninsula - 1.2 km

          Underground stations

          • Canning Town - 1.0 km
          • North Greenwich - 1.4 km
          • Silvertown - 1.8 km

          Local attractions

          • The Thames Barrier - 2.0 km
            1 Unity Way, London
          • Geffrye Museum - 2.4 km
            Kingsland Road, London
          • The Who Shop - 2.8 km
            39-41 Barking Road, London
          • Billingsgate Market - 2.3 km
            London E14 5ST England
          • Canary Wharf Tower - 2.7 km
            One Canada Square, London

          Near the hotel

          • ISKCON Bhaktivedant Manor - 960 m
            Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
          • Up at The O2 - 1.2 km
            The O2, London
          • British Music Experience - 1.3 km
            The Bubble, London
          • Dinosaurs Unleashed London O2 - 1.2 km
            The O2, London
          • Thames Barrier Park - 1.3 km
            North Woolwich Road, London

          Restaurants nearby

          • Caribbean Scene - 70 m

            Address: ExCeL Marina, 17 Western Gateway
            Phone: 020 7511 2023

            Cuisine: Caribbean
            Price Range: CAD 35 - CAD 135

          • Docklands Bar & Grill - 180 m

            Address: Royal Victoria Dock
            Phone: +44 (0)207 055 2119

            Cuisine: European, British
            Price Range: CAD 44 - CAD 88

          • The Upper Deck Restaurant & Bar at the Novotel London ExCeL - 330 m

            Address: 7 Western Gateway
            Phone: 0207 540 9700

            66% likes this, based on 76 reviews
            Cuisine: Contemporary, International
            Price Range: CAD 35 - CAD 100

          • Airline Cafe & Diner - 90 m

            Address: 14 Western Gateway

            62% likes this, based on 37 reviews

          • Bollywood Brasserie - 330 m

            Address: 2 Western Gateway
            Phone: 020 7473 5004

            Cuisine: Indian
            Price Range: CAD 79 - CAD 98

          Hotel information
          • Check-in:
            from  12 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            6
          • Number of rooms:
            210

          Hotel Awards

          UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in United Kingdom

          Use Badge

          Hotels nearby
          Good Hotel London
          4 stars
          0.1 km
          Smart Stay London
          4 stars
          0.2 km
          Metro Inn London
          3 stars
          5 km
          Cities nearby

          Crowne Plaza London Docklands Reviews

          Guest reviews are submitted by our customers after their stay at Crowne Plaza London Docklands

          Average guest rating

          7.0out of 10
          Very good
          Based on 98 reviews

          Rating by category:

          Rooms
          9.1
          Service
          7.7
          Value
          8.6
          Location
          9.3

          Guest reviews

          • Couple
            8.2

            The staff were friendly, the facilities were good, location good,

            Hotel car park a bit small, but you could use the multi story next door

          • Group of friends
            5.4

            The food and service in the bar/grill were poor. I was overcharged for breakfasts, we had 2 for 1 breakfast on one morning of our stay and I realise now I have been charged for 3! We were in a room kitted out for a wheelchair, which was fine, but I think we should have been informed at time of booking, we weren't told this and the layout in the bathroom was very low level for someone not in a wheelchair. During cleaning after the first night of our stay the towels were removed, but not replaced so we had to ask for replacements.

          • Single
            8.8

            They woke me up at 6 am for a taxi I had ordered at 7 am. That deprived me of 40 minutes of badly needed sleep. Clumsy. Otherwise a nice hotel and nice people.

          • Single
            4.6

            The pool was nice

            I will never return to this hotel. This Crowne Plaza lowered my overall impression of the Crowne Plaza hotels in general. Prior to this trip I picked on the basis of the name, thinking the name was associated with quality. However, this hotel had no internet of any kind, so my iPhone charges were through the roof; they charged me more than $400 a night, which did not include breakfast (they charged an additional $25 for what was standard fare and would be included in any medium class hotel throughout Europe or even the rest of the UK). Really an abysmal experience and makes me really question this hotel as being capable of handling the Olympics a few years hence.

          • Single
            7.8

            A very pleasant hotel next to ExCel centre. The girl who checked me in enquired if like most people in the hotel that night I was taking an exam the next day. She wished good luck and put me up in a quiet room away from lifts and families. The room was clean, had a desk for some last minute revision and a very comfortable bed to feel fresh and ready to go in the morning. Breakfast was everything one could wish for and a pleasant experience overall.

            When I was checking out in the morning electricity went down in the hotel. As I was running late for my exam I suggested I would pay when I collect my car later in the day. The guy at the desk kept ignoring me and would wonder off from time to time to chat to his colleagues about the power cut. I then suggested that they charge the card they had preauthorised the night before and I would either collect the receipt after my exam or they would e-mail it to me (I left my e-mail address). When after my exam I came back to collect my car, I was told that everything had been paid for. I was not given any receipt and nothing came in the e-mail since. I am not sure how much I was charged, what was included in my final bill and I have no proof of that payment. I do understand that a power cut is quite out of ordinary, but hotel staff needs to be able to deal with situations like this.

          • Family with children
            8.2

            Room servcie is a bit hit and miss with what they can actually provide.

          • Single
            7.0

            The quietness of the area.

            The fact that they wanted to charge a 'tray charge' (whatever that means) of £5 on room service.

          • Group of friends
            9.6

            Room was very comfortable and modern.The food in the grill/restaurant was particularly good, a little expensive but worth the money.

          • Family with children
            6.2

            swimming pool

            restaurant was lacking in any real ambience ,more functional than appealing. Queues easily formed when busy,though food excellent

          • Single
            8.8

            new design hotel, nice wellness and pool, friendly staff

            expensive internet access, should be free

          • Older travelers
            8.2

            Good locaation for O2 arena and for access to Docklands light railwasy for the city and shopping

            Could not get the car up the slope from the car aprk due to ice the following day - no snow clearance around hotel outside causing hazard

          • Family with children
            7.0

            Comfortable room

            Reception area very cold as was breakfast area ?

          • Group of friends
            8.2

            The bed was soooo comfortable

            The bar was expensive and it was difficult and expensive to get to the O2

          • Family with children
            9.6

            The swimmingpool was excellent! My Children loved it!

            The staff could have been more friendly during our stay, not only when we were checking in and out!

          • Couple
            7.4

            Nice, new hotel. Convenient, if expensive, parking. Large rooms, good bar, reasonable breakfast. Decent value if you can get a weekend rate.

            Bed too soft and pillows too hard. Can be a bit time-consuming and tiring travelling across London by public transport from the hotel, but that's the flip side of a decent weekend rate.

          How to reach hotel

          hotel Crowne Plaza London Docklands Hotel London location
          Show big map »

          Hotel Address:

          Royal Victoria Dock, London, United Kingdom, E16 1AL

          Get directions
          City Center
          • London
            10.2 km
          Airports
          Train Stations
          • Woolwich Arsenal
            4.0 km
          • Blackheath station
            4.8 km
          Underground stations
          • North Greenwich
            1.5 km
          • Canning Town
            1.1 km
          • Bus stop
            1.6 km
          Restaurants
          • Caribbean Scene (cuisine: Caribbean)
            70 m
          • Airline Cafe & Diner
            90 m
          Hotel information
          • Check-in:
            from  12 pm
          • Check-out:
            until  12 pm
          • Year renovated:
            2007
          • Number of floors:
            6
          • Number of rooms:
            210

          Hotel Awards

          UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in United Kingdom

          Use Badge